Last updated 1 August 2026
Returns, shipping and the questions we get most
Return policy
You have 30 days from delivery to send a tee back. It needs to be unworn, unwashed and have its tags on. We pay return postage anywhere in Canada; outside Canada the return shipping is yours.
How to start a return
- Email hello@makeamerica.ca with your order number and which tee is going back.
- We send a prepaid Canada Post label within one business day.
- Drop it at any post office. Refunds land on the original payment method within 5 business days of arrival.
Exchanges
Wrong size is the most common return, and the fastest fix is an exchange — same design, new size, no charge. Tell us the size you want and we ship it the day your return scans.
What we cannot take back
Worn or washed tees, anything past 30 days, and custom bulk orders of 25 units or more. If a print is faulty or the shirt arrived damaged, that is on us regardless of the date — send a photo and we replace it.
Shipping policy
Everything is printed to order in Calgary and leaves the studio within two business days. Orders placed before 11am MT usually go out the same afternoon.
| Method | Time | Cost |
|---|---|---|
| Standard, Canada | 2–6 business days | $9.95 |
| Standard, orders $80+ | 2–6 business days | Free |
| Express, Canada | 1–2 business days | $19.95 |
| United States | 4–10 business days | $14.95 |
Tracking
Every order ships tracked. The number arrives by email the moment the label prints — check spam before you email us about it, we do not judge.
Duties and taxes
Canadian orders include GST/HST at checkout. US and international orders may attract duties on arrival, which are the buyer's responsibility.
Size guide
Adult tees run true to size with a slightly boxy body. Between sizes? Size down for a closer fit.
| Size | Chest | Length | Sleeve |
|---|---|---|---|
| S | 36–38" | 28" | 8" |
| M | 39–41" | 29" | 8.5" |
| L | 42–44" | 30" | 9" |
| XL | 45–48" | 31" | 9.5" |
FAQ
Cold wash inside out and hang dry — the print outlives the shirt. Tumble drying on high is the only thing that will kill it.
Yes, for orders of 25 units or more. Email hello@makeamerica.ca and we will quote it.
Same cotton, softer wash, sizes 4Y to 12Y at $19.95.
US and international, yes. Rates are in the shipping table above.